Corporate Travel Manager job description

A Corporate Travel Manager oversees and optimizes all aspects of a company's business travel program, ensuring cost-effective and efficient travel arrangements while maintaining employee safety and satisfaction. This role is critical for controlling travel expenses, negotiating favorable vendor contracts, and implementing travel policies that align with the company's strategic objectives and duty of care responsibilities.

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What is a Corporate Travel Manager?

A Corporate Travel Manager is a specialized professional responsible for managing an organization's business travel program. They develop and implement travel policies, negotiate with vendors, and ensure cost-effective travel arrangements while prioritizing employee safety and comfort. This role requires expertise in travel management systems, contract negotiation, and risk assessment to create a seamless travel experience that supports the company's operational needs and financial goals.

What does a Corporate Travel Manager do?

Corporate Travel Managers develop and enforce company travel policies, negotiate rates with airlines, hotels, and car rental companies, and manage relationships with travel agencies. They analyze travel spending patterns, implement cost-saving measures, and ensure compliance with travel policies. Additionally, they handle emergency travel situations, provide traveler support services, and stay updated on travel industry trends and security advisories to protect employees and optimize the travel program.

Job Overview

We are seeking an experienced Corporate Travel Manager to oversee and optimize our organization's travel program. This role will be responsible for developing and implementing travel policies, managing vendor relationships, negotiating contracts, and ensuring cost-effective travel solutions while maintaining employee safety and satisfaction. The ideal candidate will have proven experience in corporate travel management with strong analytical and negotiation skills.

Corporate Travel Manager responsibilities include:

1. Develop and implement comprehensive corporate travel policies and procedures 2. Manage relationships with travel agencies, airlines, hotels, and car rental companies 3. Negotiate and manage contracts with travel service providers to secure competitive rates 4. Monitor and analyze travel spending patterns and identify cost-saving opportunities 5. Ensure compliance with travel policies and implement enforcement mechanisms 6. Manage travel emergency response procedures and duty of care protocols 7. Implement and optimize travel technology solutions (booking tools, expense systems) 8. Prepare regular reports on travel program performance and cost savings 9. Stay current with industry trends, regulations, and best practices 10. Manage travel risk assessment and mitigation strategies
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Must-Have Requirements

1. Bachelor's degree in Business, Hospitality, or related field 2. 5+ years of experience in corporate travel management or travel procurement 3. Proven experience negotiating with travel suppliers and managing vendor relationships 4. Strong knowledge of travel industry trends, GDS systems, and travel technology 5. Excellent analytical skills with experience in travel spend analysis and reporting 6. Experience developing and implementing corporate travel policies 7. Knowledge of duty of care requirements and travel risk management 8. Proficiency with travel management software and expense reporting systems 9. Strong communication and stakeholder management skills

Preferred Qualifications

1. Certified Corporate Travel Executive (CCTE) or Global Travel Professional (GTP) certification 2. Experience managing travel programs for companies with 1000+ employees 3. Background in managing international travel programs and global compliance 4. Experience with major travel management companies (American Express GBT, BCD Travel, etc.) 5. Knowledge of sustainability practices in corporate travel management 6. Experience implementing travel technology integrations with HR and finance systems 7. Background in managing travel programs across multiple US states and international locations 8. Experience with travel data analytics and benchmarking tools

Bonus Skills

1. Multi-lingual capabilities for global travel management 2. Experience with travel crisis management and emergency response planning 3. Certification in travel risk management (CTRM) or similar credentials 4. Background in implementing sustainable travel programs and carbon offset initiatives 5. Experience with advanced travel data analytics and predictive modeling 6. Knowledge of international travel regulations and compliance requirements 7. Experience managing group travel and meeting planning components 8. Proficiency in multiple GDS systems (Sabre, Amadeus, Travelport)

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