Sales Operations Manager job description

What is a Sales Operations Manager?

A Sales Operations Manager is a strategic professional who oversees and enhances the sales infrastructure, processes, and tools that support a company's sales organization. This role focuses on analyzing sales data, improving sales productivity, and implementing technology solutions to streamline operations. They act as a key partner to sales leadership by providing insights and recommendations that inform strategic decisions and drive revenue growth. Essentially, they ensure that the sales team has the resources, systems, and processes needed to operate efficiently and effectively in a competitive market.

What does a Sales Operations Manager do?

Sales Operations Managers perform a variety of critical functions to support and optimize sales performance. They manage and analyze sales data to identify trends, forecast revenue, and measure team productivity. They also oversee the implementation and maintenance of sales technology tools, such as CRM systems, to ensure accurate tracking and reporting. Additionally, they develop and refine sales processes, create training materials for sales teams, and collaborate with other departments like marketing and finance to align strategies and goals. Their work ultimately aims to reduce administrative burdens on sales reps, increase sales efficiency, and support scalable growth for the organization.

Job Overview

The Sales Operations Manager will optimize sales processes, enhance productivity, and drive revenue growth by implementing data-driven strategies and managing sales technology platforms. This role serves as the critical link between sales, marketing, and finance teams to ensure operational excellence and strategic alignment across the organization.

Sales Operations Manager responsibilities include:

Must-Have Requirements

Preferred Qualifications

Bonus Skills