Account Director job description

What is a Account Director?

An Account Director is a senior-level professional in the advertising, marketing, or client services industry who oversees major client accounts. They serve as the primary point of contact for key clients, ensuring their needs are met while aligning client objectives with the agency's or company's capabilities. This role requires a blend of strategic thinking, relationship management, and business development skills to foster trust and drive mutual success.

What does a Account Director do?

An Account Director manages and nurtures relationships with high-value clients, develops strategic account plans to achieve growth targets, and identifies opportunities for upselling or cross-selling services. They collaborate with internal teams such as creative, media, and strategy to ensure client campaigns are executed effectively and on budget. Additionally, they analyze account performance metrics, provide regular reports to stakeholders, and resolve any issues that may arise to maintain client satisfaction and retention.

Job Overview

The Account Director is responsible for managing and growing key client relationships, developing strategic account plans, and ensuring client satisfaction and retention. This role serves as the primary point of contact for high-value accounts, driving revenue growth through strategic upselling and cross-selling initiatives while maintaining exceptional service delivery standards.

Account Director responsibilities include:

Must-Have Requirements

Preferred Qualifications

Bonus Skills