A Shipping Clerk is responsible for coordinating and managing the outbound shipment of goods, ensuring accurate documentation and timely delivery. This role is vital for maintaining efficient supply chain operations and ensuring customer satisfaction through reliable order fulfillment.
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What is a Shipping Clerk?
A Shipping Clerk is a logistics professional who handles the preparation, documentation, and coordination of outgoing shipments. They work in warehouses, distribution centers, or manufacturing facilities, serving as a critical link between production and delivery. Their expertise ensures that products are shipped correctly, on time, and in compliance with carrier requirements and company policies.
What does a Shipping Clerk do?
Shipping Clerks verify order accuracy, prepare shipping documents like bills of lading and packing lists, and label packages according to carrier specifications. They coordinate with carriers such as UPS, FedEx, or USPS to schedule pickups and track shipments. Additionally, they inspect goods for damage, manage inventory records, and resolve shipping discrepancies. Their duties also include maintaining a clean and organized shipping area and communicating with customers or internal teams about shipment statuses.
Job Overview
A Shipping Clerk is responsible for managing the outbound logistics process, ensuring accurate and timely shipment of goods to customers and distribution centers. This role involves coordinating with carriers, maintaining shipping records, and verifying order accuracy to support efficient warehouse operations and customer satisfaction.
Shipping Clerk responsibilities include:
1. Prepare and process shipping documents, including bills of lading, packing slips, and customs forms.
2. Coordinate with carriers (e.g., UPS, FedEx, USPS) to schedule pickups and track shipments.
3. Verify order accuracy by comparing items shipped against purchase orders and invoices.
4. Weigh, label, and package products according to shipping standards and carrier requirements.
5. Maintain shipping logs and records for inventory control and audit purposes.
6. Inspect shipments for damage and ensure compliance with shipping regulations.
7. Communicate with internal teams (e.g., warehouse, sales) to resolve shipping discrepancies.
8. Operate shipping software and tools to generate labels and manage shipment tracking.
1. High school diploma or GED equivalent.
2. 1+ years of experience in shipping, logistics, or warehouse operations.
3. Proficiency in using shipping software (e.g., ShipStation, FedEx Ship Manager) and Microsoft Office Suite.
4. Ability to lift and move packages up to 50 lbs and stand for extended periods.
5. Strong attention to detail and accuracy in handling shipping documentation.
6. Basic math skills for calculating weights, dimensions, and shipping costs.
7. Knowledge of domestic shipping regulations and carrier requirements (e.g., USPS, UPS ground services).
Preferred Qualifications
1. Associate's degree in logistics, supply chain management, or a related field.
2. Experience with ERP systems (e.g., SAP, Oracle) for inventory and order management.
3. Familiarity with international shipping procedures and customs documentation.
4. Certification in logistics or shipping (e.g., Certified Logistics Associate).
5. Previous experience in a fast-paced distribution or e-commerce environment.
Bonus Skills
1. Bilingual skills (e.g., Spanish) to communicate with diverse carriers and team members.
2. Experience with hazardous materials (HAZMAT) shipping certifications and protocols.
3. Knowledge of lean logistics or continuous improvement practices.
4. Ability to operate forklifts or other warehouse equipment (with certification).
5. Proven track record of reducing shipping errors or improving on-time delivery rates.
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