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Junior Operations Engineer job description
A Junior Operations Engineer is responsible for maintaining and monitoring production systems and infrastructure, ensuring optimal performance and reliability. This role is crucial for minimizing downtime and supporting the seamless delivery of services to customers.
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What is a Junior Operations Engineer?
A Junior Operations Engineer is an entry-level IT professional who supports the day-to-day operations of an organization's technical infrastructure. They work under the guidance of senior engineers to ensure systems are running smoothly, efficiently, and securely. This role serves as a foundational step in a career focused on system reliability, automation, and IT operations, providing hands-on experience with real-world infrastructure challenges.
What does a Junior Operations Engineer do?
A Junior Operations Engineer performs tasks such as monitoring system performance, responding to alerts, and troubleshooting issues to maintain service availability. They assist in deploying and configuring software, managing backups, and documenting procedures. Additionally, they collaborate with development teams to support deployment pipelines and contribute to automation efforts, helping to streamline operations and reduce manual intervention.
Job Overview
Entry-level position for a Junior Operations Engineer responsible for maintaining and monitoring production systems, ensuring system reliability, and supporting day-to-day operational tasks. This role involves working with cross-functional teams to troubleshoot issues, implement improvements, and maintain infrastructure stability in a fast-paced technology environment.
1. Monitor system performance and respond to alerts to ensure 24/7 system availability
2. Perform routine maintenance and deployment operations across production environments
3. Troubleshoot and resolve infrastructure issues following established incident management protocols
4. Maintain and update operational documentation, runbooks, and knowledge base articles
5. Support CI/CD pipeline operations and assist with automated deployment processes
6. Collaborate with development teams to identify and implement operational improvements
7. Participate in on-call rotation for after-hours support and incident response
8. Implement and maintain monitoring solutions using tools like Datadog, New Relic, or Prometheus
1. Bachelor's degree in Computer Science, Engineering, or related technical field
2. 1-2 years of experience in IT operations, system administration, or DevOps support
3. Basic understanding of Linux/Unix systems administration and command-line operations
4. Familiarity with cloud platforms (AWS, Azure, or GCP) and their core services
5. Knowledge of networking fundamentals (TCP/IP, DNS, HTTP, load balancing)
6. Experience with scripting languages (Python, Bash, or PowerShell)
7. Understanding of version control systems (Git)
8. Strong problem-solving skills and ability to work under pressure
Preferred Qualifications
1. Experience with containerization technologies (Docker, Kubernetes)
2. Knowledge of infrastructure as code tools (Terraform, CloudFormation)
3. Familiarity with configuration management tools (Ansible, Puppet, Chef)
4. Understanding of CI/CD pipelines and automated deployment processes
5. Previous experience in a production support or NOC environment
6. Exposure to monitoring and alerting tools implementation
7. Basic knowledge of database administration and SQL queries
8. IT certifications (AWS Cloud Practitioner, Linux Foundation Certified System Administrator)
Bonus Skills
1. Experience with incident management platforms (PagerDuty, Opsgenie)
2. Knowledge of security best practices and compliance requirements
3. Familiarity with log management and analysis tools (Splunk, ELK stack)
4. Understanding of service mesh technologies (Istio, Linkerd)
5. Experience with serverless computing platforms
6. Previous work in regulated industries (financial services, healthcare)
7. Participation in open-source projects or technical communities
8. Multilingual communication skills for global team collaboration
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