IT Administrator job description

An IT Administrator is responsible for maintaining an organization's computer systems and networks, ensuring they operate efficiently and securely. This role is crucial for business continuity as it supports all technology infrastructure that enables daily operations and protects against cyber threats.

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What is a IT Administrator?

An IT Administrator, also known as a Systems Administrator, is a professional who manages, troubleshoots, and optimizes an organization's IT infrastructure. They handle servers, networks, hardware, and software to ensure seamless technology operations. This role requires strong technical skills, problem-solving abilities, and knowledge of security protocols to maintain system integrity and support end-users effectively.

What does a IT Administrator do?

IT Administrators install, configure, and maintain hardware and software systems, including servers, network devices, and workstations. They monitor system performance, troubleshoot issues, and implement security measures to protect data. Additionally, they manage user accounts, provide technical support, perform backups, and ensure compliance with IT policies. Their work ensures that technology resources are reliable, secure, and aligned with organizational goals.

Job Overview

We are seeking a skilled IT Administrator to maintain, upgrade, and manage our software, hardware, and networks. The ideal candidate will be responsible for ensuring the smooth operation of our IT infrastructure and providing technical support to end-users across the organization. This role requires a proactive problem-solver with strong technical expertise and excellent communication skills.

IT Administrator responsibilities include:

1. Install, configure, and maintain hardware and software systems including servers, network devices, and workstations 2. Monitor system performance and troubleshoot issues to ensure high availability and reliability 3. Implement and maintain security measures, including firewalls, antivirus software, and access controls 4. Manage user accounts, permissions, and access rights in accordance with company policies 5. Perform regular system backups and disaster recovery operations 6. Provide technical support and guidance to end-users, resolving hardware and software issues 7. Maintain documentation of IT systems, procedures, and configurations 8. Evaluate and recommend new technologies to improve IT infrastructure and operations
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Must-Have Requirements

1. Bachelor's degree in Computer Science, Information Technology, or related field 2. 3+ years of experience as an IT Administrator or similar role 3. Proficiency with Windows Server, Active Directory, and Office 365 administration 4. Strong knowledge of networking protocols, TCP/IP, DNS, DHCP, and VPN technologies 5. Experience with virtualization technologies (VMware vSphere or Hyper-V) 6. Familiarity with backup and disaster recovery solutions 7. Excellent problem-solving and troubleshooting skills 8. Strong communication and interpersonal abilities

Preferred Qualifications

1. Industry certifications such as CompTIA Network+, Security+, or Microsoft Certified: Azure Administrator Associate 2. Experience with cloud platforms (Azure, AWS, or Google Cloud) 3. Knowledge of Linux server administration 4. Experience with scripting languages (PowerShell, Python, or Bash) 5. Familiarity with ITIL framework and best practices 6. Previous experience in regulated industries (healthcare, finance, or government) 7. Project management experience or certification

Bonus Skills

1. Experience with containerization technologies (Docker, Kubernetes) 2. Knowledge of cybersecurity frameworks and compliance requirements (NIST, HIPAA, PCI-DSS) 3. Experience with mobile device management (MDM) solutions 4. Proficiency in network monitoring tools (Nagios, Zabbix, or PRTG) 5. Familiarity with database administration (SQL Server, MySQL) 6. Experience with VoIP systems and unified communications 7. Knowledge of automation tools and configuration management (Ansible, Puppet, or Chef)

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