A Porter is a facilities maintenance professional responsible for keeping buildings clean, safe, and presentable, providing essential support that ensures smooth daily operations and creates a positive environment for occupants and visitors.
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What is a Porter?
A Porter is a maintenance and custodial professional who performs essential cleaning, basic maintenance, and facility upkeep tasks in various settings such as residential buildings, hotels, hospitals, schools, or commercial properties. Porters work behind the scenes to maintain cleanliness, address minor repairs, and ensure that facilities remain functional and presentable. Their role is crucial for creating a safe, hygienic, and welcoming environment, directly impacting tenant satisfaction, operational efficiency, and overall property value.
What does a Porter do?
Porters perform a range of duties focused on facility maintenance and cleanliness. They routinely sweep, mop, and vacuum floors; empty trash receptacles; clean restrooms and common areas; and perform basic custodial tasks. Additionally, Porters may assist with minor repairs, such as changing light bulbs or fixing leaky faucets, and handle tasks like moving furniture, setting up rooms for events, or assisting with deliveries. They often work both indoors and outdoors, maintaining entryways, sidewalks, and parking areas. Porters also report maintenance issues to supervisors, ensuring that larger problems are addressed promptly. Their work supports overall facility operations and enhances the experience of tenants, guests, or customers.
Job Overview
The Porter plays a critical role in maintaining the cleanliness, safety, and overall appearance of our facility. This position requires a detail-oriented individual who takes pride in ensuring our environment meets the highest standards of presentation and functionality for both staff and visitors.
Porter responsibilities include:
1. Perform daily cleaning and maintenance of all common areas, including lobbies, hallways, and restrooms
2. Collect and dispose of trash and recycling from designated areas throughout the facility
3. Conduct regular floor care including sweeping, mopping, vacuuming, and occasional buffing or stripping
4. Monitor and maintain inventory of cleaning supplies and equipment
5. Assist with basic maintenance tasks including changing light bulbs and minor repairs
6. Report any safety hazards, maintenance issues, or equipment malfunctions to management
7. Set up and break down rooms for meetings, events, and special functions
8. Maintain exterior areas including sidewalk sweeping and light snow removal
1. High school diploma or GED equivalent
2. Minimum 1 year of experience in commercial cleaning or facility maintenance
3. Ability to lift and carry up to 50 pounds regularly
4. Knowledge of proper chemical handling and safety procedures
5. Availability to work flexible hours, including early mornings, evenings, or weekends as needed
6. Reliable transportation and consistent attendance record
7. Basic understanding of English for following safety instructions and communicating with team members
Preferred Qualifications
1. 2+ years of experience in hospitality, healthcare, or commercial property maintenance
2. Experience operating commercial cleaning equipment (floor buffers, carpet extractors)
3. Knowledge of OSHA safety standards and protocols
4. Previous experience in customer-facing maintenance roles
5. Certification in chemical handling or safety training
6. Experience with preventive maintenance programs and documentation
Bonus Skills
1. Bilingual abilities (Spanish/English)
2. EPA certification for refrigerant handling
3. Basic HVAC filter replacement experience
4. Knowledge of sustainable/green cleaning practices
5. Experience with inventory management systems
6. Valid driver's license with clean driving record
7. Experience responding to emergency cleanup situations
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