Food Expeditor job description

A Food Expeditor orchestrates the final presentation and timely delivery of dishes from the kitchen to guests, ensuring every plate meets quality standards before it leaves the pass. This role is critical for maintaining restaurant efficiency, enhancing guest satisfaction, and bridging communication between front-of-house and back-of-house teams.

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What is a Food Expeditor?

A Food Expeditor, often called the "expo," is a pivotal liaison in a restaurant's operational flow. This professional acts as the quarterback of the kitchen, stationed at the pass where finished dishes are assembled. They are responsible for the final quality control check, verifying that each dish matches the chef's specifications in presentation, temperature, and completeness before it is served to guests. The expeditior is the central communication hub, coordinating between cooks, servers, and sometimes management to ensure seamless service during peak hours.

What does a Food Expeditor do?

A Food Expeditor manages the final stages of food service delivery. Their primary duties include: 1. **Quality Control:** Inspecting every dish for accuracy, proper plating, and temperature before it leaves the kitchen. 2. **Communication:** Relaying order times, special requests, and delays between chefs and servers to keep all staff aligned. 3. **Expediting:** Prioritizing and sequencing orders to ensure timely delivery, especially during busy periods. 4. **Problem-Solving:** Addressing issues like incorrect orders or kitchen bottlenecks promptly to minimize guest impact. 5. **Organization:** Maintaining a clean and organized station (the pass) to facilitate efficient workflow.

Job Overview

The Food Expeditor plays a critical role in ensuring seamless communication between the kitchen and front-of-house staff in high-volume restaurant environments. This position requires exceptional organizational skills and the ability to maintain quality control standards while working in a fast-paced setting. The expeditor acts as the conductor of the kitchen, coordinating food timing, presentation, and accuracy to guarantee exceptional dining experiences for guests.

Food Expeditor responsibilities include:

1. Monitor ticket times and coordinate food flow between kitchen stations 2. Verify order accuracy, portion sizes, and presentation standards before food leaves the kitchen 3. Communicate timing delays or special requests between chefs and serving staff 4. Maintain cleanliness and organization of the expo station throughout service 5. Coordinate with servers on table status and course timing 6. Identify and resolve kitchen bottlenecks to improve service efficiency 7. Conduct final quality control checks on all dishes before they reach guests
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Must-Have Requirements

1. Minimum 2 years experience in high-volume restaurant operations 2. Proven ability to work effectively under pressure during peak service hours 3. Comprehensive knowledge of food safety standards and ServSafe certification 4. Exceptional verbal communication and coordination skills 5. Ability to read and manage multiple tickets simultaneously 6. Strong attention to detail in food presentation and order accuracy 7. Physical stamina to stand for extended periods in high-temperature environments

Preferred Qualifications

1. 3+ years experience in fine dining or upscale casual establishments 2. Previous experience working in both kitchen and front-of-house positions 3. Knowledge of point-of-sale systems like Toast, Micros, or Aloha 4. Experience training new kitchen or service staff members 5. Familiarity with dietary restrictions and allergy protocols 6. Background in menu development or culinary arts education

Bonus Skills

1. Bilingual abilities (Spanish/English) 2. Experience with kitchen display systems 3. Knowledge of inventory management procedures 4. Ability to create expediting systems that improve kitchen efficiency 5. Certification in advanced food safety management 6. Experience working in unionized restaurant environments 7. Proven track record of reducing food waste through effective coordination

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