A Busser is responsible for clearing and resetting tables, maintaining dining area cleanliness, and assisting servers to ensure smooth restaurant operations. This role is essential for creating positive guest experiences and maintaining the restaurant's efficiency and reputation.
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What is a Busser?
A Busser, also known as a busperson or busboy/busgirl, is an entry-level restaurant support staff member who works alongside servers and hosts to maintain the cleanliness and organization of the dining area. They are typically the first to clear tables after guests depart and prepare them for new customers, playing a critical role in table turnover and overall restaurant flow. Bussers often work in fast-paced environments where their efficiency directly impacts customer satisfaction and operational success.
What does a Busser do?
Bussers primarily clear dirty dishes, glassware, and silverware from tables immediately after guests leave. They wipe down tables and chairs, reset them with clean place settings according to restaurant standards, and ensure proper table arrangement. Additionally, Bussers assist with refilling water glasses, delivering bread baskets, and sometimes helping servers with food running. They maintain clean service stations, restock supplies, and help keep the entire dining area presentable throughout service. Bussers also communicate with hosts and servers about table status to optimize seating efficiency.
Job Overview
A Busser plays a critical role in maintaining restaurant operations by ensuring clean and organized dining areas, promptly clearing tables, and supporting servers to deliver exceptional guest experiences. This entry-level position requires efficiency, attention to detail, and strong teamwork in a fast-paced environment.
Busser responsibilities include:
1. Clear and reset tables promptly after guests depart
2. Maintain clean and organized dining areas, including floors and surfaces
3. Assist servers with food running and beverage refills
4. Stock and organize service stations with clean glassware, silverware, and plates
5. Empty trash and maintain cleanliness of bussing stations
6. Assist with basic cleaning tasks during opening and closing procedures
7. Support host/hostess with seating arrangements when needed
1. Ability to work in a fast-paced environment
2. Basic physical stamina to stand for extended periods and lift up to 25 lbs
3. Strong attention to detail and cleanliness standards
4. Availability to work evenings, weekends, and holidays
5. Minimum age of 16 years (varies by state regulations)
6. Positive attitude and team-oriented mindset
7. Reliable transportation and punctuality
Preferred Qualifications
1. Previous restaurant or hospitality experience
2. Food handler's certification
3. Familiarity with proper table setting techniques
4. Experience using commercial dishwashers or cleaning equipment
5. Knowledge of restaurant sanitation and safety procedures
6. Ability to communicate basic English phrases
7. Flexibility to work various shifts
Bonus Skills
1. Multilingual communication abilities (Spanish particularly valuable)
2. Experience in fine dining establishments
3. Knowledge of specific POS system operations
4. Ability to anticipate server and guest needs
5. Previous experience handling special events or large parties
6. Certification in food safety (ServSafe)
7. Demonstrated ability to work efficiently during peak hours
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