Medical Secretary job description

What is a Medical Secretary?

A Medical Secretary is a specialized administrative professional who works in healthcare settings such as hospitals, clinics, or private practices. They combine clerical expertise with knowledge of medical terminology and healthcare protocols to support both clinical staff and patients. This position requires exceptional organizational skills, discretion with sensitive health information, and the ability to multitask in fast-paced environments while maintaining compliance with HIPAA regulations.

What does a Medical Secretary do?

Medical Secretaries handle a wide range of administrative tasks including managing patient scheduling systems, processing medical billing and insurance claims, maintaining electronic health records, and handling patient correspondence. They serve as the first point of contact for patients, answering phones, greeting visitors, and providing basic information about services. Additionally, they prepare medical reports, transcribe physician notes, coordinate with other healthcare providers, and ensure the office operates efficiently by managing supplies and equipment. Their work directly contributes to patient satisfaction and the overall effectiveness of healthcare delivery.

Job Overview

A Medical Secretary plays a crucial role in healthcare settings by managing administrative and clerical functions to ensure smooth medical practice operations. This position serves as the primary point of contact for patients, coordinates with medical staff, and maintains efficient office workflows in accordance with HIPAA regulations and healthcare compliance standards.

Medical Secretary responsibilities include:

Must-Have Requirements

Preferred Qualifications

Bonus Skills