Care Manager job description

What is a Care Manager?

A Care Manager is a specialized healthcare professional responsible for assessing, planning, and coordinating care for individuals, particularly those with chronic illnesses, disabilities, or complex medical needs. They act as a central point of contact between patients, families, and healthcare providers to ensure seamless service delivery. Care Managers typically hold credentials such as RN (Registered Nurse) or LCSW (Licensed Clinical Social Worker) and leverage their expertise to navigate healthcare systems, advocate for patient needs, and optimize resource allocation. Their goal is to improve health outcomes while maintaining cost-effectiveness and compliance with regulatory standards.

What does a Care Manager do?

Care Managers perform comprehensive assessments to evaluate patients' medical, psychological, and social needs, developing personalized care plans that address gaps and prioritize goals. They coordinate with doctors, therapists, insurers, and community resources to arrange services like medical appointments, home health care, or mental health support. Additionally, they monitor patient progress, educate families on care strategies, and advocate for necessary interventions to prevent crises or hospital readmissions. By tracking outcomes and adjusting plans as needed, Care Managers ensure efficient, high-quality care that aligns with both patient well-being and organizational objectives.

Job Overview

The Care Manager is responsible for coordinating and managing patient care across healthcare settings, ensuring optimal health outcomes through comprehensive assessment, care planning, and resource coordination. This role serves as the primary point of contact for patients and families while collaborating with multidisciplinary healthcare teams to deliver patient-centered care that meets quality standards and regulatory requirements.

Care Manager responsibilities include:

Must-Have Requirements

Preferred Qualifications

Bonus Skills