A Meter Reader is responsible for accurately recording utility usage data from residential and commercial meters, ensuring precise billing and helping utility companies maintain reliable service delivery to customers.
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What is a Meter Reader?
A Meter Reader is a utility industry professional who collects consumption data from various types of meters, primarily for water, gas, or electricity services. These workers travel designated routes to read meters installed at customer properties, either manually or using electronic reading equipment. Meter Readers play a crucial role in the utility billing process by providing the raw data that determines customer charges. While technological advancements like smart meters have reduced demand for this position, Meter Readers remain essential in areas without automated systems and for verifying automated readings.
What does a Meter Reader do?
Meter Readers typically perform daily route assignments to visit customer properties and record meter readings using handheld devices or manual forms. They identify and report any meter damage, tampering, or unusual consumption patterns to supervisors. Meter Readers must maintain accurate records and often interact with customers to address basic questions about meter locations or reading procedures. They follow strict safety protocols when accessing meter installations and may need to navigate various terrain and weather conditions while completing their routes. Additional responsibilities include updating customer information in databases and coordinating with utility crews for meter maintenance or replacement needs.
Job Overview
The Meter Reader is responsible for accurately reading and recording utility meter data across assigned routes. This field-based position requires traveling to residential and commercial properties to collect consumption data essential for billing purposes. The role demands reliability, attention to detail, and adherence to safety protocols while working independently in various neighborhood environments.
Meter Reader responsibilities include:
1. Travel assigned routes to read electric, gas, or water meters at residential and commercial properties
2. Accurately record meter readings using handheld electronic devices or manual forms
3. Identify and report meter malfunctions, damage, or suspicious conditions to supervisors
4. Maintain daily reading records and submit completed route documentation
5. Follow established safety procedures and wear appropriate personal protective equipment
6. Interact professionally with customers when encountered during reading activities
7. Manage route efficiency to complete all assigned readings within scheduled timelines
1. High school diploma or GED equivalent
2. Valid driver's license with clean driving record
3. Ability to walk several miles daily and navigate various terrain conditions
4. Basic math skills for accurate number recording and verification
5. Reliable transportation for route assignments
6. Ability to work independently with minimal supervision
7. Physical capability to lift up to 25 pounds and perform repetitive bending/stooping
Preferred Qualifications
1. Previous experience in meter reading or field data collection
2. Familiarity with handheld data collection devices or mobile applications
3. Knowledge of local geographic areas and neighborhood layouts
4. Basic understanding of utility meter types and reading methodologies
5. Experience working outdoors in various weather conditions
6. Customer service experience in field operations
7. Basic troubleshooting skills for identifying meter issues
Bonus Skills
1. Bilingual communication skills (Spanish/English)
2. Previous utility industry experience
3. Proficiency with GPS navigation systems
4. Knowledge of AMR (Automatic Meter Reading) systems
5. First Aid/CPR certification
6. Defensive driving course completion
7. Experience with route optimization software
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