Retail Clerk job description

A Retail Clerk is a frontline customer service professional responsible for assisting shoppers, processing transactions, and maintaining store operations, directly contributing to customer satisfaction and driving sales revenue for the business.

Briefcase
Hiring for this role?
POST THIS JOB FOR FREE
Arrow
Folder Search
Find more suitable candidates for this role ?
TRY FOR FREE
Arrow

What is a Retail Clerk?

A Retail Clerk is an entry-level position in the retail industry that serves as the primary point of contact between customers and the store. They work in various retail environments such as grocery stores, department stores, or specialty shops, handling both customer-facing and operational tasks. This role requires strong interpersonal skills, basic math proficiency, and the ability to work efficiently in a fast-paced environment. Retail Clerks are essential team members who help create positive shopping experiences and ensure daily store operations run smoothly.

What does a Retail Clerk do?

Retail Clerks perform a variety of duties including greeting customers, answering product questions, and processing purchases at cash registers or point-of-sale systems. They handle monetary transactions, process returns and exchanges, and maintain clean and organized sales floors. Additional responsibilities include restocking merchandise, organizing displays, checking inventory levels, and assisting with receiving new shipments. They also help prevent theft by monitoring the sales area and following store security protocols while ensuring compliance with company policies and procedures throughout all customer interactions.

Job Overview

As a Retail Clerk, you will be the face of our store, providing exceptional customer service and ensuring a positive shopping experience. You will handle various front-end operations including checkout, customer assistance, and merchandise maintenance in a fast-paced retail environment.

Retail Clerk responsibilities include:

1. Process customer transactions accurately using POS systems 2. Provide product information and assist customers in locating merchandise 3. Maintain clean and organized checkout areas and sales floors 4. Handle returns and exchanges according to store policies 5. Stock shelves and ensure proper merchandise presentation 6. Monitor and prevent shoplifting through attentive customer service 7. Process shipments and manage inventory restocking 8. Maintain knowledge of current promotions and store policies
Want to generate an attractive job description?

Must-Have Requirements

1. High school diploma or equivalent 2. Minimum 6 months retail or customer service experience 3. Basic math skills and cash handling experience 4. Ability to stand for extended periods and lift up to 30 pounds 5. Excellent verbal communication skills 6. Availability to work flexible hours including evenings, weekends, and holidays 7. Reliable transportation to and from work

Preferred Qualifications

1. 1+ years of retail experience in similar environment 2. Experience with retail POS systems (Square, Shopify, or similar) 3. Knowledge of inventory management procedures 4. Previous experience in loss prevention 5. Bilingual abilities (Spanish/English) 6. Experience in handling customer complaints and conflict resolution

Bonus Skills

1. Certification in customer service or retail operations 2. Experience with retail analytics software 3. Product knowledge in specific merchandise categories 4. Ability to operate forklifts or pallet jacks (with certification) 5. Basic understanding of visual merchandising principles 6. Experience training new team members

Are you ready to innovate your recruitment process?

Join thousands of leading companies and experience the next generation of intelligent recruitment

No credit card required | 7-day full-featured trial | Dedicated customer support

Frequently Asked Questions

Your questions, answered

Everything you need to know about TalentSeek and how itcan transform your hiring process.

What is TalentSeek

toggle

TalentSeek is an AI-powered global recruitment platform designed to make hiring talent worldwide faster, smarter, and more affordable. Powered by advanced AI Agents, TalentSeek helps companies effortlessly connect with top professionals across borders — breaking human network limits and reducing hiring costs. Start hiring globally with ease. One platform, endless talent.

Who can use TalentSeek ?

toggle

TalentSeek is built for recruiters. If you are searching for Global Talent or hard-to-find talent, TalentSeek is a fit for you. We work with companies ranging from Fortune 500 to boutique recruiting agencies — and hopefully, you too.

What distinguishes TalentSeek from other recruitment tools?

toggle

TalentSeek is an AI-driven global recruitment platform that enables real-time searching of over 900 million job seekers across more than 200 countries and regions. This platform empowers companies to effortlessly connect with top professionals beyond borders, breaking the limitations of personal networks and reducing hiring costs.

Does TalentSeek have access to global candidate data?

toggle

Yes. TalentSeek has 900 million profiles across the globe from dozens of data sources. Covers over 200 countries and regions worldwide.We continue to add region-specific sources to enhance global coverage.

Is there a free trial available for TalentSeek?

toggle

Yes. To get started, use the "Start for Free" button to open the platform. Then, sign up or log in to access your account.