An Order Filler is responsible for accurately selecting and preparing products for shipment, ensuring that customer orders are fulfilled efficiently and correctly. This role is vital for maintaining inventory accuracy, optimizing warehouse operations, and delivering exceptional service by guaranteeing timely and precise order fulfillment.
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What is a Order Filler?
An Order Filler is a warehouse or distribution center employee who specializes in picking, packing, and preparing products based on customer orders. They work in fast-paced environments, often using handheld scanners, carts, or automated systems to locate items, verify quantities, and assemble orders for shipment. Their accuracy and speed directly impact customer satisfaction and operational efficiency, making them a critical part of the supply chain team.
What does a Order Filler do?
Order Fillers primarily retrieve products from shelves, bins, or storage areas according to order lists or digital instructions. They scan items to confirm accuracy, pack them securely in boxes or containers, and label shipments for delivery. Additionally, they may operate equipment like pallet jacks, report inventory discrepancies, and maintain a clean workspace to ensure safety and efficiency. Their duties focus on minimizing errors, meeting deadlines, and supporting seamless logistics operations.
Job Overview
Order Filler is responsible for accurately and efficiently picking, packing, and preparing customer orders for shipment in warehouse/distribution center environments. This role requires attention to detail, physical stamina, and the ability to work in a fast-paced setting to meet daily order fulfillment targets.
Order Filler responsibilities include:
1. Accurately pick products from warehouse locations using RF scanners or pick tickets
2. Pack and label orders according to company standards and shipping requirements
3. Operate material handling equipment including pallet jacks, carts, and order pickers (if certified)
4. Meet daily productivity and accuracy targets for order fulfillment
5. Perform quality checks to ensure order accuracy and product condition
6. Maintain clean and organized work areas following safety protocols
7. Collaborate with team members and supervisors to prioritize urgent orders
8. Utilize warehouse management systems (WMS) to track inventory and update order status
1. High school diploma or GED equivalent
2. Ability to lift 50+ pounds repeatedly and stand for extended periods
3. Basic math skills for counting and verifying product quantities
4. Attention to detail and accuracy in order processing
5. Ability to read and understand English for safety instructions and order information
6. Reliable transportation and consistent attendance record
7. Willingness to work in various temperature environments (refrigerated/freezer areas if applicable)
Preferred Qualifications
1. 6+ months experience in warehouse, distribution, or order fulfillment operations
2. Previous experience with RF scanning technology and warehouse management systems
3. Certification to operate material handling equipment (order picker, reach truck, etc.)
4. Experience with both case picking and each picking methodologies
5. Familiarity with shipping carriers (UPS, FedEx, USPS) and requirements
6. Experience in food-grade or temperature-controlled environments if applicable
Bonus Skills
1. Bilingual abilities (Spanish/English) for diverse workforce communication
2. OSHA certification or safety training credentials
3. Inventory control or cycle counting experience
4. Ability to train new team members on order filling processes
5. Experience with automated picking systems or conveyor operations
6. Knowledge of hazardous materials handling if applicable to industry
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