Mail Handler job description

A Mail Handler is responsible for processing, sorting, and distributing incoming and outgoing mail and packages within an organization, ensuring timely and accurate delivery to the appropriate recipients. This role is essential for maintaining efficient communication channels, supporting operational workflows, and upholding the organization's professionalism in handling sensitive and time-sensitive materials.

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What is a Mail Handler?

A Mail Handler is a logistics professional who specializes in managing the flow of mail and packages within a facility or organization. They work in various settings, such as corporate offices, government agencies, postal service centers, or distribution hubs, focusing on the physical handling and organization of postal items. This role requires attention to detail, efficiency, and familiarity with mail processing equipment and software to ensure all items are correctly sorted and routed. Mail Handlers play a critical support role in keeping internal and external communications seamless and reliable.

What does a Mail Handler do?

Mail Handlers perform a range of duties to manage mail operations efficiently. They receive, sort, and distribute incoming mail and packages using automated systems or manual methods, verifying addresses and prioritizing time-sensitive items like express deliveries. Additionally, they prepare outgoing mail by weighing, labeling, and applying postage, ensuring compliance with postal regulations. Mail Handlers may also operate machinery such as postage meters, sorting machines, and scanners, while maintaining records of shipments and handling returns or misdirected items. In some cases, they assist with inventory management for mailing supplies and provide customer service by answering queries about mail processes.

Job Overview

Mail Handlers are essential personnel responsible for the efficient processing, sorting, and distribution of mail and packages within postal facilities. This role requires physical stamina, attention to detail, and the ability to work in a fast-paced environment to ensure accurate and timely mail delivery operations.

Mail Handler responsibilities include:

1. Operate automated mail processing equipment (e.g., DIOSS, AFSM 100, APPS) to sort letters and flats 2. Manually sort mail by ZIP code, destination, or mail class for distribution 3. Load and unload mail sacks and containers from trucks and processing equipment 4. Prepare mail for dispatch by tying, stacking, and labeling sorted mail 5. Perform routine maintenance and clearing of jams on mail processing machinery 6. Handle and process registered, certified, and insured mail with proper documentation 7. Maintain accurate records of processed mail volumes and any irregularities 8. Operate forklifts and pallet jacks to move bulk mail containers (requires certification)
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Must-Have Requirements

1. High school diploma or GED equivalent 2. Ability to lift and carry mail sacks weighing up to 70 pounds regularly 3. Capacity to stand for extended periods (8+ hours) and perform repetitive motions 4. Basic reading and numerical skills for interpreting addresses and ZIP codes 5. Successfully pass USPS background check and drug screening 6. Willingness to work night shifts, weekends, and holidays as mail operations are 24/7 7. Legal authorization to work in the United States

Preferred Qualifications

1. 6+ months experience in warehouse, logistics, or mail processing environment 2. Prior experience operating material handling equipment (forklifts, pallet jacks) 3. Familiarity with USPS mail processing guidelines and standards 4. Experience with USPS operating systems and mail tracking software 5. Veterans preference with honorable discharge documentation 6. Current USPS mail handler assistant experience seeking conversion to career position

Bonus Skills

1. Certification in forklift operation and power industrial truck safety 2. Knowledge of hazardous materials handling protocols for mail processing 3. Bilingual skills (Spanish/English) for diverse workplace communication 4. Experience with automated package processing systems and robotic sorting 5. First Aid/CPR certification for workplace safety responsiveness 6. Demonstrated reliability with perfect attendance record in previous roles

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