Courtesy Clerk job description

What is a Courtesy Clerk?

A Courtesy Clerk is an entry-level retail position primarily found in grocery stores and supermarkets. This role serves as the first point of contact for customers, focusing on providing friendly assistance and maintaining store cleanliness. Courtesy Clerks are essential team members who help create a welcoming atmosphere and ensure smooth store operations. They typically work under the supervision of front-end managers and collaborate with cashiers and other store personnel.

What does a Courtesy Clerk do?

Courtesy Clerks perform various customer service and store maintenance tasks. They greet customers, assist with locating products, and help carry groceries to vehicles. They maintain clean and organized checkout areas, restock bags and supplies, and retrieve shopping carts from parking lots. Additionally, they may help with price checks, bag groceries during busy periods, and handle minor customer inquiries. Their duties also include keeping entrance areas clean and presentable while providing a friendly, helpful presence throughout the store.

Job Overview

A Courtesy Clerk serves as the frontline ambassador of our retail establishment, providing exceptional customer service and maintaining store presentation standards. This entry-level position requires a friendly, proactive individual who ensures every customer receives a positive shopping experience through assistance, bagging services, and maintaining clean, organized store environments.

Courtesy Clerk responsibilities include:

Must-Have Requirements

Preferred Qualifications

Bonus Skills