A Billing Specialist is a financial professional responsible for generating and processing accurate invoices and ensuring timely payment collection. This role is crucial for maintaining healthy cash flow and supporting the financial stability of an organization.
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What is a Billing Specialist?
A Billing Specialist is a key administrative finance professional who specializes in the accounts receivable function of an organization. They are experts in managing the entire billing lifecycle, from invoice creation to payment reconciliation. These professionals work closely with accounting departments, clients, and sometimes sales teams to ensure all financial transactions are accurately recorded and processed. Billing Specialists are typically detail-oriented individuals with strong numerical skills and a thorough understanding of accounting principles, compliance requirements, and various billing software systems.
What does a Billing Specialist do?
Billing Specialists perform a range of critical financial tasks including generating and sending accurate invoices to clients, processing payments received through various channels, and maintaining detailed records of all billing activities. They regularly follow up on overdue accounts, resolve billing discrepancies and customer inquiries, and prepare accounts receivable reports for management. Additionally, they verify the accuracy of billing data, update customer information in databases, collaborate with other departments to ensure proper revenue recognition, and help implement improvements to billing processes and systems.
Job Overview
We are seeking a meticulous Billing Specialist to manage our invoicing and payment processing operations. This role requires exceptional attention to detail and proficiency in accounting software to ensure accurate billing cycles, timely collections, and compliance with US financial regulations. The ideal candidate will maintain client accounts, resolve billing discrepancies, and contribute to our financial accuracy and customer satisfaction.
Billing Specialist responsibilities include:
1. Generate and distribute accurate invoices to clients using QuickBooks/NetSuite
2. Process electronic payments (ACH, wire transfers) and credit card transactions
3. Manage accounts receivable aging reports and follow up on past-due accounts
4. Reconcile billing discrepancies and resolve client billing inquiries
5. Maintain updated client billing information in Salesforce/CRM systems
6. Prepare monthly billing reports and revenue recognition documentation
7. Collaborate with sales and account management teams on billing matters
8. Ensure compliance with GAAP standards and company billing policies
1. 2+ years of professional billing or accounts receivable experience
2. Proficiency in QuickBooks Online or similar accounting software
3. Strong understanding of US billing cycles and payment processing
4. Excel proficiency (VLOOKUPs, pivot tables, basic formulas)
5. Experience with AR aging reports and collections procedures
6. High school diploma or equivalent required
7. Excellent attention to detail and numerical accuracy
8. Professional communication skills for client interactions
Preferred Qualifications
1. Associate's or Bachelor's degree in Accounting, Finance, or Business
2. Experience with NetSuite, Sage Intacct, or similar enterprise accounting systems
3. Knowledge of GAAP revenue recognition standards
4. Previous experience in professional services or SaaS billing environments
5. CRM experience (Salesforce, HubSpot)
6. Multi-state tax knowledge for US billing operations
7. Experience with automated billing systems and payment portals
Bonus Skills
1. Certified Bookkeeper (CB) or similar professional certification
2. Experience with international billing and currency conversion
3. Advanced Excel skills (macros, advanced formulas)
4. Process improvement experience in billing operations
5. Knowledge of SOX compliance requirements
6. Bilingual skills (Spanish/English) for diverse client communications
7. Experience implementing new billing software or systems
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