Billing Manager job description

A Billing Manager oversees the entire billing cycle and revenue operations, ensuring accurate and timely invoicing while maintaining compliance with financial regulations. This role is critical for maintaining cash flow stability and protecting the organization's financial health through meticulous revenue cycle management.

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What is a Billing Manager?

A Billing Manager is a financial operations professional who leads the billing department and manages all aspects of the revenue cycle. They are responsible for developing billing strategies, implementing efficient invoicing systems, and ensuring compliance with accounting standards and legal requirements. This position requires strong analytical skills and deep understanding of financial principles to optimize revenue collection processes.

What does a Billing Manager do?

Billing Managers oversee invoice generation and distribution, manage accounts receivable, and resolve billing discrepancies. They develop and implement billing policies, train and supervise billing staff, and generate financial reports for management. Additionally, they collaborate with other departments to improve billing accuracy, handle client billing inquiries, and ensure timely payment processing to maintain healthy cash flow.

Job Overview

We are seeking an experienced Billing Manager to oversee our billing operations and ensure accurate, timely invoicing and revenue collection. The ideal candidate will manage the entire billing cycle, implement process improvements, and maintain compliance with US accounting standards and regulations. This role requires strong leadership skills and expertise in billing systems to optimize cash flow and reduce accounts receivable aging.

Billing Manager responsibilities include:

1. Manage end-to-end billing processes for multiple client accounts and service lines 2. Supervise and mentor a team of billing specialists and coordinators 3. Ensure accurate invoice generation and timely delivery to clients 4. Implement and maintain billing system updates and automation tools 5. Resolve complex billing disputes and reconciliation issues 6. Monitor accounts receivable aging and implement collection strategies 7. Develop and enforce billing policies and procedures compliant with US GAAP 8. Generate monthly billing reports and analytics for senior management 9. Coordinate with sales and account management teams on contract billing terms 10. Manage month-end and year-end billing closing processes
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Must-Have Requirements

1. Bachelor's degree in Accounting, Finance, or Business Administration 2. 5+ years of progressive billing experience with 2+ years in a supervisory role 3. Expertise with major billing software (QuickBooks, FreshBooks, or similar) 4. Thorough knowledge of US billing regulations and accounting principles 5. Proven ability to manage high-volume billing operations 6. Strong proficiency in Excel for data analysis and reporting 7. Experience with accounts receivable management and collections 8. Excellent attention to detail and accuracy in financial data

Preferred Qualifications

1. CPA certification or progress toward certification 2. Experience in professional services or SaaS industry billing 3. Knowledge of revenue recognition standards (ASC 606) 4. Experience with ERP system implementation or migration 5. Background in process improvement and automation projects 6. Experience with multi-state or international billing operations 7. Master's degree in Accounting or Business Administration

Bonus Skills

1. Proficiency with advanced data analytics tools (Tableau, Power BI) 2. Experience with API integrations for billing systems 3. Knowledge of subscription-based billing models 4. Background in fraud detection and prevention in billing 5. Multilingual capabilities for international client communication 6. Certification in accounts receivable management 7. Experience with SOX compliance requirements

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